Sometimes we find that Design Space just isn’t doing what it is supposed to and with updates it’s easy for your computer to get confused. Once you’ve tried logging out and logging back in and clearing your computer’s cache and it still does not work, you may want to clear the cache that resides in the program files. Clearing your computer’s cache does not do this.

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First and foremost, save whatever you were working on and then close the program. Be sure that you are completely out of Cricut Design Space.

How to Clear Your Cache for Cricut Design Space on Windows

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Open File Explorer.

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Click on Local Disk (C drive)

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Choose the User folder 

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Open the one with your computer name on it.

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Open .cricut-design-space folder.

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Select LocalData folder,

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right click on it and copy,

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then paste it and a copy will be put in the folder as a precautionary step.

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Double click on the LocalData folder to open it.

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Then select all the flies which are in the LocalData folder (hold control down and select the files)

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Delete the selected files to delete those files.

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Open Design Space for desktop. Click on View which is in the top left corner.

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Click on Force reload and sign in if prompted. 

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Test it to make sure it is working.

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Then go back and delete the LocalData Copy file you made.                                                                                                                            

How to Clear your Cache for Cricut Design Space on a Mac

Firstly, make sure that Design Space for desktop is closed. Follow the steps below to clear cache on a Mac device.

• Open Finder.
• Select Applications.
• Go to utilities and click on Terminal.
• Write defaults write com.apple.finder AppleshowAllFiles YES in the command.
• Close the terminal and select Relaunch.
• Click on your hard drive on the left side of your finder.
• Choose the Users folder.
• Click on your user Account name.
• Open .cricut-design-space folder.
• Select LocalData folder and select all the files which are in your LocalData folder.
• Delete all the files, and also, empty them from the Trash.
• Open Design Space for desktop.
• Click on View which is in the top left corner.
• Click on Force reload.

Should you still have issues, contact Cricut member care.

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