Sometimes we find that Design Space just isn’t doing what it is supposed to and with updates it’s easy for your computer to get confused. Once you’ve tried logging out and logging back in and clearing your computer’s cache and it still does not work, you may want to clear the cache that resides in the program files. Clearing your computer’s cache does not do this.
Watch it on Youtube:
First and foremost, save whatever you were working on and then close the program. Be sure that you are completely out of Cricut Design Space.
How to Clear Your Cache for Cricut Design Space on Windows
-
Save
Open File Explorer.
-
Save
Click on Local Disk (C drive)
-
Save
Choose the User folder
-
Save
Open the one with your computer name on it.
-
Save
Open .cricut-design-space folder.
-
Save
Select LocalData folder,
-
Save
right click on it and copy,
-
Save
then paste it and a copy will be put in the folder as a precautionary step.
-
Save
Double click on the LocalData folder to open it.
-
Save
Then select all the flies which are in the LocalData folder (hold control down and select the files)
-
Save
Delete the selected files to delete those files.
-
Save
Open Design Space for desktop. Click on View which is in the top left corner.
-
Save
Click on Force reload and sign in if prompted.
-
Save
Test it to make sure it is working.
-
Save
Then go back and delete the LocalData Copy file you made.
How to Clear your Cache for Cricut Design Space on a Mac
Firstly, make sure that Design Space for desktop is closed. Follow the steps below to clear cache on a Mac device.
- Open Finder.
- Select Applications.
- Go to utilities and click on Terminal.
- Write defaults write com.apple.finder AppleshowAllFiles YES in the command.
- Close the terminal and select Relaunch.
- Click on your hard drive on the left side of your finder.
- Choose the Users folder.
- Click on your user Account name.
- Open .cricut-design-space folder.
- Select LocalData folder and select all the files which are in your LocalData folder.
- Delete all the files, and also, empty them from the Trash.
- Open Design Space for desktop.
- Click on View which is in the top left corner.
- Click on Force reload.
Should you still have issues, contact Cricut member care.
-
Save